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REVIEW CASE STUDY ATTACHED Prepare a list of recommendations based on your anal

REVIEW CASE STUDY ATTACHED
Prepare a list of recommendations based on your analysis of the data. Use checksheets, Pareto diagrams, and run charts. Then construct a cause-and-effect diagram for the leading category in your Pareto diagram. On July 15th changes were implemented, do the results reflect an improvement?
When discussing quality improvement initiatives go back through all the tools presented such as TQM, process improvement teams, and training. Also review Deming’s 14 points for ideas. The solution may include implementing some quality tools to monitor performance, such as checklists. If this is one of your suggestions, be sure to describe just what data is captured by the checklist.
Be creative here and think as if this was your business. What would you do differently? What information do you need? Go outside of what is discussed in the text and present possible solutions that you’ve encountered in your own job or personal life.